Returns & Exchanges – salebode.com
Return Policy
We accept returns within 14 days of delivery for store credit only.
Conditions:
- Items must be unworn, unwashed, and with all original tags attached
- Original packaging required (shoe boxes must be undamaged)
- Proof of purchase (order confirmation email) must be included
Non-Returnable Items:
- Final sale items (marked “FINAL SALE” at checkout)
- Undergarments, socks, and hosiery
- Custom or personalized orders
- Nike collaborations
How to Return:
- Initiate your return through your account dashboard
- Pack items securely in the original packaging
- Attach the prepaid return label (U.S. only)
- Drop off at any UPS location
International Returns:
- Customers outside the U.S. must:
- Cover return shipping costs
- Clearly mark package as “RETURN” to avoid customs fees
- Use a tracked shipping method
Processing Time:
- Allow 7-10 business days for us to process your return
- Store credit will be issued via email
Damaged/Defective Items:
Contact us within 48 hours of delivery with:
- Order number
- Photos of the issue
- Preferred resolution (replacement or credit)
Exchanges:
We currently don’t offer direct exchanges. To exchange an item:
- Return the original item
- Place a new order for the desired item
Need Help?
Visit our Help Center for additional assistance.
This policy applies to online purchases only and may be updated periodically.